Doubletree By Hilton Cleveland East Beachwood, Beachwood (OH) - Deals & Reviews

I stayed here with my family and a few colleagues, enjoying the vibrant culture and nightlife of Cleveland. The staff went above and beyond, especially Heather and Andrea, who surprised my son with a thoughtful gift basket for his birthday. We felt special!

My kids wished for a play area onsite for more fun.

would come back for sure

The check-in was smooth, and I got a warm chocolate chip cookie. The room had comfortable bedding, a flat-screen TV, and a coffee maker. I liked the clean bathroom with free toiletries. The fitness center was nice, and the indoor pool was great for unwinding. Super convenient location for dining and shopping too.

Checking into the DoubleTree Hilton in Beachwood felt seamless. The warm chocolate chip cookies at arrival set a nice tone. Sarah and Brenda at the front desk showed genuine compassion regarding my family's last-minute reunion switch from a nearby Marriott. They helped transfer everything smoothly, reassuring me while reviewing what I needed. I appreciated the attention to detail, like following up to confirm my family's check-in. The room was clean and spacious, offering a comfortable stay. However, there were issues with the air conditioning, which made it uncomfortable at times. The restaurant had good options, but service felt slow during peak breakfast hours, leading to longer waits. A bit more staffing would improve the dining experience significantly. Overall, the accommodating staff made up for the minor setbacks and turned a stressful situation into a pleasant reunion weekend.

I enjoyed a relaxed stay in a cozy King Room. The staff were friendly and attentive. Breakfast was delicious with a variety of options. The location was perfect for nearby dining and shopping. I had a great experience! 🍪

I had a wonderful stay at this hotel, especially enjoying the perfect chocolate chip cookies upon arrival and the warm, caring attention from staff. The cleanliness of the rooms was truly impressive! I would absolutely choose this hotel again for my future trips.

The Doubletree By Hilton Cleveland East Beachwood provided us with spacious rooms that had modern amenities, including a cozy seating area perfect for relaxing. The staff was incredibly friendly and attentive, making sure all our needs were met throughout our stay.

We faced some delays during check-in.

The Doubletree By Hilton Cleveland East Beachwood features well-kept common areas with easy accessibility. The staff were very attentive, quickly assisting us whenever needed, which made my stay enjoyable and hassle-free as a senior traveler.

Elevator maintenance and cleanliness issues could improve experience.

We enjoyed golf nearby and loved the easy access to art and vibrant nightlife. Our stay was smooth, and we appreciated the clean rooms and friendly staff. Breakfast was a highlight, too. Perfect for a fun getaway.

However, we did encounter some cleanliness issues in common areas that need attention.

Good free Wi-Fi and friendly staff, but the pool was unpleasantly murky.

Exceptional Attention from Staff

I had a wonderful stay, especially impressed by the attentiveness of the staff who quickly resolved any issues that arose. The breakfast buffet was a highlight, offering made-to-order omelets that were delicious. However, the air conditioning in the room was quite loud and struggled to maintain a comfortable temperature.

The hotel staff was incredibly warm and welcoming, making the stay enjoyable. Location was great with easy access to shopping and dining. However, the room showed signs of age, including a noisy air conditioning system and slow internet that disrupted work.